Berto Garcia
About Berto Garcia
Berto Garcia serves as an Assistant Project Manager at Brandfolder since 2021, bringing over twelve years of experience in customer service across various industries. His previous roles include positions at Cornerstone Benefits Management, Mitsubishi Electric Automation, and ZF Group, where he demonstrated strong analytical and communication skills.
Work at Brandfolder
Berto Garcia has been employed at Brandfolder as an Assistant Project Manager since 2021. In this role, he utilizes his analytical and communication skills to enhance project outcomes. His responsibilities include managing project timelines, coordinating with team members, and ensuring that project goals are met efficiently. His contributions have been recognized for bringing structure to complex projects.
Previous Employment History
Before joining Brandfolder, Berto Garcia held various positions in customer service and project management. He worked at Cornerstone Benefits Management as an Enrollment Coordinator and Benefits Advisor from 2020 to 2021. Prior to that, he served as an Account Manager at Paylocity for six months in 2019. His experience also includes roles at Mitsubishi Electric Automation, Inc. and ZF Group, where he worked as a Customer Service Representative and Data Entry Clerk.
Education and Expertise
Berto Garcia possesses over twelve years of experience in customer service, working with multi-million dollar clients across diverse industries such as manufacturing, automotive, insurance, and technology. His expertise includes implementing internal corrective actions that improve order fulfillment and customer satisfaction. He is recognized for his strong analytical abilities and effective communication skills.
Achievements in Customer Service
Throughout his career, Berto Garcia has been known for his ability to turn chaotic situations into structured processes. He has implemented multiple internal corrective actions that resulted in accurate order fulfillment and high customer ratings. His methodical approach to problem-solving has contributed significantly to the organizations he has worked for.
Background in Customer Service Roles
Berto Garcia's background includes extensive experience in customer service roles. He began his career at Hinckley Springs as a Loader from 2010 to 2012, followed by various positions at Mitsubishi Electric Automation, Inc. and ZF Group. His roles involved direct interaction with clients and managing customer inquiries, which helped him develop a strong foundation in customer relations.