Ahmed Al Hussein
About Ahmed Al Hussein
Ahmed Al Hussein is a Customer Experience Specialist with over six years of experience in customer service roles across various industries. He currently serves as Co-Founder and President of Co-Working Space الدور الرابع in Helwan, Cairo, Egypt, and has previously worked with notable companies such as Amazon and OSN.
Current Role at Breadfast
Ahmed Al Hussein serves as a Customer Experience Specialist at Breadfast, a role he has held since 2021. In this position, he focuses on enhancing customer satisfaction and improving service delivery. His responsibilities include managing customer interactions and ensuring a positive experience for clients. His work contributes to the overall success of Breadfast in the competitive food delivery market in Cairo.
Previous Experience at Amazon
Ahmed Al Hussein worked at Amazon in various capacities from 2020 to 2021. He served as Brand Support and later as Selling Partner Support during his time there. His roles involved assisting sellers and enhancing their experience on the platform. This experience provided him with insights into e-commerce operations and customer engagement strategies.
Co-Founding Co-Working Space الدور الرابع
Ahmed co-founded Co-Working Space الدور الرابع in Helwan, Cairo, in 2017. As President, he plays a key role in fostering a collaborative environment for entrepreneurs and freelancers. His leadership in this venture contributes to the growth of the local entrepreneurial ecosystem, providing resources and support for startups.
Education and Expertise
Ahmed Al Hussein graduated from Cairo University with a Bachelor's degree in Archeology, completing his studies from 2013 to 2018. His academic background complements his professional experience, particularly in understanding diverse customer needs across various sectors. He possesses skills in leadership and team management, which enhance team performance and customer satisfaction.
Diverse Background in Customer Service
With over six years of experience in customer service, Ahmed Al Hussein has developed a strong track record in managing customer experiences across multiple industries. His roles have spanned telecommunications, paid TV, insurance, and e-commerce. This diverse background allows him to bring a global perspective to his current role, enhancing service delivery at Breadfast.