Jennifer Steinker
About Jennifer Steinker
Jennifer Steinker is a Customer Support Manager at BrightHire, where she has worked since 2021. She has extensive experience in customer support and project management, having previously held positions at Turing Video Inc., TeamSnap, and Alexander's Mobility Services.
Work at BrightHire
Jennifer Steinker currently holds the position of Customer Support Manager at BrightHire. She has been with the company since 2021, contributing to customer support initiatives and enhancing user experience. Her role involves overseeing customer interactions and ensuring that client needs are met effectively. BrightHire is known for its focus on improving hiring processes through technology, and Steinker's experience in customer support plays a crucial role in maintaining client satisfaction.
Previous Experience in Customer Support
Before joining BrightHire, Jennifer Steinker worked at Turing Video Inc. as Customer Service Manager for eight months in 2020. In this role, she managed customer service operations and addressed client inquiries. Prior to that, she spent four years at TeamSnap, where she served as Manager of Customer Experience and Customer Support Specialist. Her extensive background in customer support roles has equipped her with skills in managing customer relationships and improving service delivery.
Project Management Background
Jennifer Steinker has a solid foundation in project management, having worked as a Project Manager at Alexander's Mobility Services from 1992 to 2003 for eleven years. This role involved overseeing various projects and coordinating with teams to ensure successful project execution. Her experience in project management complements her customer support skills, allowing her to approach customer issues with a strategic mindset.
Education and Expertise
Jennifer Steinker studied at Saddleback College from 1992 to 1995. Her education provided her with foundational knowledge that supports her career in customer support and project management. The skills acquired during her studies have contributed to her effectiveness in various roles throughout her professional journey.