Porter Williams
About Porter Williams
Porter Williams serves as the VP of Customer Success at BrightHire, bringing extensive experience from previous roles in customer success at companies like HireVue, Pluralsight, and BetterUp. He is dedicated to creating tailored customer journeys and empowering employees to excel in their roles.
Work at BrightHire
Porter Williams currently serves as the Vice President of Customer Success at BrightHire, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring that the company's offerings align with client needs. His leadership aims to foster a culture of success within the organization, emphasizing the importance of tailored customer journeys.
Previous Experience at HireVue
Prior to his current role, Porter Williams worked at HireVue in various capacities. He served as the Director of International Customer Success from 2014 to 2017 in London, United Kingdom. He also held the position of Director of Client Services & Operations from 2010 to 2014 in the Greater Salt Lake City Area. His experience at HireVue contributed to his expertise in customer success strategies.
Career at BetterUp
Porter Williams was involved with BetterUp for a significant period, serving as the Director of Customer Success from 2019 to 2021 and later as the Regional Vice President for EMEA Customer Success from 2021 to 2023. His roles at BetterUp allowed him to develop systems that empower employees and create effective customer journeys tailored to specific outcomes.
Educational Background
Porter Williams has a solid educational foundation. He completed his Bachelor of Science in Musical Theatre at Weber State University from 2001 to 2005. He later obtained an MBA in Business Administration with a certificate in Entrepreneurship from Westminster University, studying from 2008 to 2011. Additionally, he completed Advanced Placement and International Baccalaureate courses at West High School from 1996 to 2001.
Commitment to Employee Success
Porter Williams demonstrates a strong commitment to the success of both the company and its employees. He is passionate about developing systems that empower individuals to excel in their roles. His focus on creating innovative environments has been a consistent theme throughout his career, contributing to his effectiveness in customer success leadership.