Andrew Winter
About Andrew Winter
Andrew Winter is an IT Help Desk Analyst - Tier II with extensive experience in customer service and technical support roles across various industries. He has worked at BrightSpring Health Services since 2021 and has a background in management, phlebotomy, and customer service.
Work at BrightSpring Health Services
Andrew Winter has held multiple positions at BrightSpring Health Services. He started as an RTS Help Desk Associate from 2018 to 2019 for four months. He then advanced to the role of IT Help Desk Analyst - Tier I from 2019 to 2021, where he worked for two years in the Louisville, Kentucky area. Currently, he serves as an IT Help Desk Analyst - Tier II, a position he has held since 2021. His ongoing contributions to the organization reflect his commitment to improving IT support services.
Education and Expertise
Andrew Winter studied at Northland Community and Technical College, where he focused on Phlebotomy Technician/Phlebotomist and earned an Associate of Arts (A.A.) degree from 2011 to 2012. This educational background has provided him with a foundational understanding of healthcare-related services. His work experience spans various roles in customer service and IT support, showcasing his versatility and skills in technical assistance.
Background
Andrew Winter has a diverse professional background, having worked in various customer service and technical roles. He began his career as a Manager at Nick N Willys Take Bake Pizza from 2004 to 2006. He then transitioned to customer service positions at Panera Bread in 2016 and Ameriprise Financial Services, Inc. from 2007 to 2009. His experience also includes roles as a Delivery Driver at Erbert & Gerbert's and as a Phlebotomist at Altru Health System.
Achievements
Throughout his career, Andrew Winter has developed a strong skill set in IT support and customer service. His roles have included IT Helpdesk Technician at Regis Corporation and Customer Support at Spectrum. His ability to adapt to various positions demonstrates his commitment to professional growth and customer satisfaction. His current role at BrightSpring Health Services as IT Help Desk Analyst - Tier II highlights his expertise in providing technical support.
Personal Interests
Outside of his professional responsibilities, Andrew Winter enjoys photography, reading, gaming, camping, and hiking. These activities reflect his interest in exploring the outdoors and engaging in creative pursuits, contributing to his overall well-being and positivity in everyday life.