Craig Monyhan
About Craig Monyhan
Craig Monyhan serves as the Sr Director of Enterprise Analytics at BrightSpring Health Services, where he focuses on enhancing customer and user experience through technology. He has a robust background in information technology management, with prior roles at Humana, Baptist Health System, and UPS.
Work at BrightSpring Health Services
Craig Monyhan serves as the Senior Director of Enterprise Analytics at BrightSpring Health Services. He has held this position since 2019, contributing to the organization with his extensive experience in information technology management. His role focuses on leveraging analytics to enhance operational efficiency and improve service delivery within the health services sector. Based in the Louisville, Kentucky area, Monyhan plays a key role in aligning technology initiatives with organizational goals.
Previous Experience in Information Technology Management
Before joining BrightSpring Health Services, Craig Monyhan worked at Baptist Health System KY & IN as an Information Technology Manager from 2015 to 2019. His responsibilities included overseeing IT projects and ensuring the integration of technology solutions to improve healthcare services. Prior to that, he spent nine years at UPS as a Senior Programmer/Project Manager, where he managed various technology initiatives. Monyhan also worked at Humana as a Project/Program Manager from 2012 to 2015, focusing on project delivery in the healthcare industry.
Education and Expertise
Craig Monyhan earned a Master of Business Administration (MBA) from Morehead State University. He also holds a Bachelor's degree in Computer/Information Technology Administration and Management from the University of Louisville. His educational background provides a strong foundation for his expertise in enterprise analytics and information technology management, enabling him to effectively lead technology-driven projects.
Focus on Customer and User Experience
Monyhan has a strong focus on enhancing customer and user experience through technology. His work in enterprise analytics is geared towards understanding user needs and improving service delivery. This commitment to user-centric solutions is evident in his previous roles, where he implemented technology initiatives aimed at optimizing the customer experience in healthcare and logistics.
Passion for Innovation
Craig Monyhan is passionate about transforming innovative ideas into successful products. This drive for innovation is reflected in his approach to enterprise analytics, where he seeks to harness data and technology to create impactful solutions. His career trajectory showcases a consistent effort to integrate innovative practices within the organizations he has worked for.