Tim Johnson
About Tim Johnson
Tim Johnson is a Regional Implementation Manager at BrightSpring Health Services, where he has worked since 2019. He has extensive experience in implementing EHR/EMAR software and developing training materials to support these initiatives.
Work at BrightSpring Health Services
Tim Johnson has been serving as the Regional Implementation Manager at BrightSpring Health Services since 2019. In this role, he has developed comprehensive implementation materials, including training videos and reference guides, to support the deployment of EHR/EMAR software. Prior to this position, he worked as an Area Supervisor for two months in 2018 and as a Clinical Supervisor from 2016 to 2018. His responsibilities included conducting audits and collaborating with various teams to enhance operational efficiency.
Education and Expertise
Tim Johnson earned a Bachelor of Arts in Psychology from Concord University, where he studied from 2011 to 2016. His educational background supports his expertise in managing complex software rollouts and implementing EHR/EMAR/EVV software across multiple operations. He has created audit tools and tracking systems to evaluate software effectiveness post-implementation, demonstrating his analytical skills.
Background
Before joining BrightSpring Health Services, Tim Johnson held various positions in customer service and supervision. He worked at Dish Network as a Customer Service Representative from 2009 to 2011 and at Alorica in a remote customer service role from 2012 to 2015. He also gained experience in retail as a Salesman at RadioShack from 2012 to 2014. His diverse work history has contributed to his strong communication and management skills.
Achievements
During his tenure at BrightSpring Health Services, Tim Johnson has independently implemented EHR/EMAR/EVV software across multiple operations. He has facilitated live, interactive training sessions for various departments, enhancing user engagement and understanding of the software. Additionally, he conducted random monthly audits and communicated findings to both operational and national Quality Assurance teams, showcasing his commitment to quality and operational excellence.