Alex Smith
About Alex Smith
Alex Smith serves as the Director of People Operations at BrightTALK, where he focuses on enhancing team efficiency through innovative technology solutions. He has a diverse background in human resources, having held various roles in organizations such as Kidney Research UK and Thomas Pink.
Current Role at BrightTALK
Alex Smith serves as the Director of People Operations at BrightTALK, a position he has held since 2020. In this role, he focuses on enhancing team efficiency through innovative technology solutions. He specializes in the operation of performance and career development tools, which are essential for fostering employee growth and satisfaction. His efforts include integrating advanced Human Resource Information Systems (HRIS) and Applicant Tracking Systems (ATS) to improve the overall employee experience.
Previous Experience at BrightTALK
Prior to his current role, Alex Smith worked at BrightTALK as a Senior People Operations Business Partner from 2018 to 2020 and as a People Operations Business Partner from 2016 to 2018. During his tenure, he contributed to various initiatives aimed at improving operational efficiency within the people team. He implemented Qlik Sense for analyzing diversity, onboarding, and engagement datasets, which supported data-driven decision-making within the organization.
Career Background
Alex Smith's career includes diverse roles in human resources and people operations. He worked at Kidney Research UK as an Assistant Shop Manager and later as Shop Manager, where he gained early management experience. He also served as Employee Relations Manager at Thomas Pink and held positions at Quotient Bioresearch Ltd as HR Manager. Additionally, he worked briefly as a Senior HR Advisor and HR Business Partner at The Royal Household, gaining experience in high-profile environments.
Education and Qualifications
Alex Smith has a solid educational background in human resources and business management. He studied at Cardiff University, where he earned a Bachelor of Science (BSc) in Business Management and Human Resources from 2007 to 2010. He furthered his education at the University of South Wales, achieving a Postgraduate Diploma in Human Resource Management (PGDHRM) with a focus on HR and Employment Law from 2012 to 2014. Additionally, he completed A-levels at The King's School, Ottery St Mary, focusing on Technology, ICT, Geography, and Physics.