Carol Downey
About Carol Downey
Carol Downey is a Yardi Systems Manager at Brightview Senior Living, where she has worked since 2020. She has a diverse professional background, including roles in business systems analysis, contract sales, and administrative support across various companies.
Current Role at Brightview Senior Living
Carol Downey currently serves as the Yardi Systems Manager at Brightview Senior Living, a position she has held since 2020. In this role, she is responsible for managing Yardi software systems, which are essential for property management and operations. Her expertise in business analytics supports data-driven decision-making within the organization.
Previous Experience at Brightview Senior Living
Before her current role, Carol worked at Brightview Senior Living as a Business Systems Analyst for 9 months in 2020. In this capacity, she contributed to the analysis and improvement of business systems, enhancing operational efficiency within the organization.
Professional Background
Carol Downey has a diverse professional background with experience in various roles across multiple companies. She worked at Arrow Electronics in different capacities, including Administrative Assistant and Contract Sales Specialist. Additionally, she held positions at Rohde & Schwarz as Service Contract Administrator and Business Tools Analyst, where she focused on IT project coordination and business analytics.
Education and Expertise
Carol holds a Master of Business Administration (MBA) in Information Technology Management from American Public University, where she studied from 2015 to 2021. She also earned a Bachelor of Arts (B.A.) in English Language and Literature from the University of Maryland College Park, completing her studies from 2008 to 2012. Her educational background complements her expertise in SAP Hybris Cloud for Customer (C4C) and process documentation.
Skills and Specializations
Carol possesses specialized skills in customer relationship management software, particularly SAP Hybris Cloud for Customer (C4C). She has a strong background in business analytics, which aids in data-driven decision-making. Additionally, her experience in training indicates her capability in developing and delivering educational programs, further enhancing her professional skill set.