Shannon Wilson
About Shannon Wilson
Shannon Wilson serves as the Lead Concierge at Brightview Senior Living in Danvers, where she has worked since 2013. With a background in psychology from Salem State College and Bunker Hill Community College, she supports marketing efforts and ensures a safe and welcoming environment for residents.
Work at Brightview Senior Living
Shannon Wilson has been employed at Brightview Senior Living since 2013, initially serving as a Concierge. In 2017, she advanced to the position of Lead Concierge, a role she has held for seven years. In her current capacity, she assists Community Sales Directors with marketing initiatives and promotes various projects within the organization. Shannon is responsible for ensuring a positive environment for residents, focusing on their happiness, health, and safety.
Education and Expertise
Shannon Wilson studied Psychology at Bunker Hill Community College, where she earned an Associate's Degree from 2006 to 2009. She continued her education at Salem State College, obtaining a Bachelor of Science in Psychology from 2009 to 2011. Her educational background provides her with insights into resident needs and enhances her ability to create a supportive atmosphere at Brightview Senior Living.
Background
Shannon Wilson has a background in Psychology, having pursued her studies at two institutions. She completed her Associate's Degree at Bunker Hill Community College before obtaining her Bachelor's Degree at Salem State College. Her academic journey laid the foundation for her career in senior living, where she applies her knowledge to improve resident experiences.
Responsibilities at Brightview Senior Living
In her role as Lead Concierge, Shannon Wilson undertakes various responsibilities that contribute to the smooth operation of Brightview Senior Living. She manages general bookkeeping and filing tasks, responds to the emergency call system, and monitors building security. Additionally, she handles work orders, administers mail, and manages phone communications, ensuring efficient service delivery to residents and staff.