Ameya Gupta

Customer Success Lead @ Brillio

About Ameya Gupta

Ameya Gupta is a Customer Success Lead at Brillio, specializing in go-to-market strategies and account management since 2022. With a background in business management and technology, Gupta has a proven track record in driving revenue growth and enhancing customer satisfaction across various sectors.

Work at Brillio

Ameya Gupta has been serving as the Customer Success Lead at Brillio since 2022. In this role, she focuses on developing go-to-market strategies informed by extensive competition and market research. Her efforts have resulted in account expansions and the establishment of new client relationships. Prior to her current position, she worked as a Consultant at Brillio from 2021 to 2022, where she contributed to various projects aimed at enhancing customer satisfaction and driving revenue growth.

Education and Expertise

Ameya Gupta holds a Master of Business Administration (MBA) from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), where she studied Business, Management, Marketing, and Related Support Services from 2019 to 2021. She also earned a Bachelor of Technology (BTech) in Computer Science from The Technological Institute of Textiles & Sciences, completing her studies from 2014 to 2018. Her educational background equips her with a strong foundation in both technical and business domains.

Background

Ameya Gupta began her career as an Engineer Intern at Velocis Systems Private Limited in 2016. She later worked as a Software Developer at i2V Systems from 2017 to 2018. Following these roles, she transitioned to the marketing sector, serving as a Marketing Associate at Aditya Birla Fashion and Retail Ltd. for two months in 2020. Her diverse experience spans various sectors, including retail, ecommerce, and hospitality.

Achievements

Ameya Gupta has a proven track record in managing high net worth accounts across multiple sectors, including retail, ecommerce, and hospitality. Her strategies have led to significant cost optimizations and growth in market share. She employs design thinking methodologies to lead client conversations and craft tailored solutions, collaborating with client stakeholders and internal teams to develop consultative transformation roadmaps.

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