Courtney Mc Causland
About Courtney Mc Causland
Courtney Mc Causland serves as the Executive Assistant to the Chief Executive Officer at Bristlecone, where she has worked since 2020. She has developed expertise in social media management and plays a vital role in team building and client satisfaction enhancement.
Work at Bristlecone
Courtney Mc Causland has been serving as the Executive Assistant to the Chief Executive Officer at Bristlecone since 2020. In this role, she plays a significant part in team building and supervision within her department. Her responsibilities include creating and maintaining policies and procedures manuals, which are essential for the smooth operation of the organization. She also focuses on enhancing client satisfaction, ensuring that the needs and expectations of clients are met effectively. Her expertise in social media management further contributes to her role, allowing her to engage with stakeholders and promote the company’s initiatives.
Education and Expertise
Courtney Mc Causland earned her Bachelor’s Degree from the University of Central Oklahoma. This educational background has equipped her with the skills necessary for her professional roles. She has developed expertise in social media management, which is a valuable asset in her current position. Additionally, she is skilled in handling and resolving complaints effectively, demonstrating her ability to manage client interactions and maintain positive relationships.
Background
Before joining Bristlecone, Courtney Mc Causland worked as a Senior Executive Assistant at JCPenney from 2019 to 2020. In this position, she gained experience in high-level administrative support. Prior to that, she served as an Administrative Assistant at the Oklahoma Department of Environmental Quality from 2012 to 2015. This diverse background has provided her with a solid foundation in administrative functions and client service.
Achievements
In her current role at Bristlecone, Courtney Mc Causland has made significant contributions to team dynamics and client satisfaction. She has been instrumental in developing policies and procedures that enhance operational efficiency. Her ability to manage social media effectively has also played a role in promoting the company’s objectives and engaging with its audience.