Janine Jackson
About Janine Jackson
Janine Jackson is a Technical Writer with extensive experience in technical documentation and content creation, currently working at Britecore since 2018. She has a strong background in using tools like MadCap Flare and Camtasia, and has worked in various roles in the field since 1986.
Work at BriteCore
Janine Jackson has been employed at BriteCore as a Technical Writer since 2018. In this role, she focuses on creating and managing technical documentation for the company. BriteCore is known for its innovative insurance technology solutions, and Jackson's contributions support the development of user-friendly content that enhances the customer experience. Her work involves applying Agile methodologies to ensure efficient project management and timely delivery of documentation.
Previous Experience at Vertafore
Prior to her current position, Janine Jackson worked at Vertafore for 23 years, from 1994 to 2017. During her tenure in Denver, Colorado, she served as a Help Developer and Technical Writer. In this capacity, she developed technical documentation and support materials for various software products, contributing to the company's reputation in the insurance software industry. Her long-term experience at Vertafore provided her with extensive knowledge in technical writing and content development.
Background in Technical Writing
Janine Jackson has a comprehensive background in technical writing, with expertise in using tools such as MadCap Flare, Adobe RoboHelp, and Camtasia. Her skills extend to creating content templates for both online and print formats, ensuring consistency and clarity in documentation. Jackson's minimalist writing style emphasizes succinct storytelling, which enhances the readability of technical materials.
Education and Expertise
Janine Jackson holds a Bachelor of Arts degree from Westfield State University, where she studied English, English Literature, and Journalism. Her educational background provides a strong foundation for her career in technical writing. She is proficient in various technical tools, including CSS and Microsoft Team Foundation Server, and has experience in risk mitigation and requirements analysis for content projects.
Early Career at Idg Communications
Before her extensive career in technical writing, Janine Jackson worked at Idg Communications as a New Products Review Editor from 1986 to 1990 in Australia. This early experience in content creation and editing contributed to her development as a technical writer, allowing her to refine her skills in producing clear and informative content.