Maliha Balala
About Maliha Balala
Maliha Balala is a Senior Technical Writer at BriteCore, where she has worked since 2019. She has extensive experience in technical writing and content management, having held positions at various companies including WhirlWind Technologies and Howrey LLP.
Work at BriteCore
Maliha Balala has served as a Senior Technical Writer at BriteCore since 2019. In this role, she focuses on improving the partner developer experience through enhanced documentation. She is actively involved in revamping the existing developer portal, ensuring that it meets the needs of users. Additionally, she provides input into a more streamlined API design, contributing to the overall efficiency and usability of BriteCore's technical resources.
Previous Experience in Technical Writing
Before joining BriteCore, Maliha Balala worked at WhirlWind Technologies, LLC as a Senior Technical Content Lead from 2013 to 2019. In this position, she was responsible for leading technical content initiatives. Prior to that, she served as a Knowledge Manager at Howrey LLP from 2006 to 2010, where she managed knowledge resources. She also worked as a Writing Consultant at Real Magnet from 2011 to 2014, focusing on content development in Bethesda, MD. Earlier in her career, she was an IT Consultant at Xpedior for a brief period in 2000.
Education and Expertise
Maliha Balala earned her Bachelor of Science degree from the University of Maryland Baltimore County, where she studied from 1996 to 2000. Her educational background has equipped her with the skills necessary for her roles in technical writing and content management. Throughout her career, she has developed expertise in creating and managing technical documentation, enhancing user experiences, and streamlining processes.