Tricia Nest
About Tricia Nest
Tricia Nest serves as the Director of Client Engagement at BriteCore, where she has worked since 2019, contributing to digital transformation in the insurance sector. She has a background in client services and business analysis, with previous experience at American Family Insurance.
Work at BriteCore
Tricia Nest has been with BriteCore since 2019. Initially, she served as a Business Analyst for 10 months before transitioning to the role of Product Owner, where she has worked for 5 years. In 2021, she advanced to the position of Director of Client Engagement, a role she has held for 3 years. In her current position, she focuses on enhancing client relationships and contributing to the digital transformation of property and casualty insurers through cloud-native solutions.
Previous Experience at American Family Insurance
Before joining BriteCore, Tricia Nest worked at American Family Insurance as a Licensed Customer Service Representative from 2010 to 2012. During her 2 years there, she gained valuable experience in customer service within the insurance industry, which has contributed to her expertise in client engagement.
Education and Expertise
Tricia Nest studied at Mid State Technical College, where she focused on Economics, Psychology, and Travel. Her educational background provides a foundation for her work in client engagement and product management. She possesses expertise in API integration capabilities, which enhances access to third-party solutions for insurance carriers.
Contributions to Digital Transformation
In her role at BriteCore, Tricia Nest contributes to the digital transformation of property and casualty insurers. She leverages cloud-native solutions to improve operational efficiency and client engagement. Her work involves utilizing Amazon Web Services to ensure security, efficiency, and durability at scale for BriteCore's platform.