Zachary Saplan
About Zachary Saplan
Zachary Saplan serves as the Director of Engineering, Cloud Operations at BriteCore, a position he has held since 2021. He possesses an M.B.A. in IT Management from Western Governors University and has extensive experience in cloud operations and IT solutions.
Work at BriteCore
Zachary Saplan has been serving as the Director of Engineering, Cloud Operations at BriteCore since 2021. In this role, he oversees cloud operations and engineering initiatives, contributing to the company's technological advancements. Prior to this position, he worked as a Platform Technical Product Owner from 2019 to 2021, where he focused on product management and development strategies. He also held the role of Platform Engineer for a brief period in 2019, where he contributed to the platform's technical infrastructure.
Education and Expertise
Zachary Saplan earned a Master of Business Administration (M.B.A.) in IT Management from Western Governors University, completing his studies from 2016 to 2018. He also holds a Bachelor of Science in Biology from Linfield University, which he obtained between 2006 and 2010. His educational background provides a strong foundation for his expertise in IT management and engineering.
Background in IT and Engineering
Before joining BriteCore, Zachary Saplan worked at the Western Institutional Review Board as a Biosafety IT Integration Specialist from 2013 to 2015, and as a Scientific Specialist from 2010 to 2013. He later transitioned to WIRB-Copernicus Group, where he served as a Senior IT Solutions Consultant from 2015 to 2019. His diverse experience in IT roles has equipped him with a comprehensive understanding of technology integration and solutions.
Achievements in Cloud Operations
Zachary Saplan has achieved notable results in his role at BriteCore, including a significant reduction in AWS Cloud Costs by over 30%. This was accomplished through strategic identification and elimination of waste using AWS Quicksight. He also led the implementation of a full stack application observability solution using DataDog, which enhanced the monitoring capabilities of the SaaS platform. Additionally, he introduced standardized IT Service Management (ITSM) practices to streamline cloud operations.
Contributions to SaaS Reliability
In his current position, Zachary Saplan has played a crucial role in maintaining 'four nines' availability for BriteCore's flagship SaaS products. His efforts ensure high reliability and uptime, which are essential for the company's operational success and customer satisfaction.