Susan Jacobs

Senior Manager, Engineering @ Broad

About Susan Jacobs

Susan Jacobs is a Senior Manager of Engineering at the Broad Institute of MIT and Harvard, with a career spanning over three decades in software engineering and management. She has held various engineering roles at notable companies, including Constant Contact, CyberArk, and Fitbit, and has expertise in Agile methodologies.

Current Role at Broad Institute

Susan Jacobs serves as the Senior Manager of Engineering at the Broad Institute of MIT and Harvard. She has held this position since 2021, contributing to the institute's engineering initiatives in Cambridge, Massachusetts. In her current role, she focuses on team management and engineering practices that align with the institute's research goals.

Previous Experience in Engineering Management

Prior to her role at the Broad Institute, Susan Jacobs worked as an Engineering Manager at CyberArk from 2020 to 2021. She also held the position of Senior Engineering Manager at Lola.com for nine months in 2019 to 2020. Additionally, she served as Engineering Manager at Constant Contact for six years from 2011 to 2017, and as Engineering Manager for the website at Constant Contact for one year from 2010 to 2011.

Educational Background

Susan Jacobs earned a Bachelor of Science degree in Computer Science and Information Science from Binghamton University. She studied there from 1984 to 1988, laying a strong foundation for her career in software engineering and management.

Expertise in Software Development Methodologies

Susan Jacobs has extensive expertise in Agile and Lean software development methodologies, particularly in Scrum and Kanban. Her experience spans various environments, including SaaS and eCommerce, where she has applied these methodologies to improve team performance and project outcomes.

Career Progression and Technical Roles

Susan Jacobs has a diverse career in engineering, beginning as a Software Engineer at GTE Government Systems from 1988 to 1991. She later worked as a Senior Software Engineer at IRI Software from 1994 to 1997, and as a Senior Applications Engineer at Oracle Corporation from 1997 to 2006. Her technical roles have provided her with a solid understanding of software development and engineering management.

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