Brooke Spence

Internal Operations Manager @ Broadleaf Group

About Brooke Spence

Brooke Spence serves as the Internal Operations Manager at Broadleaf Group, where she focuses on process improvement and business application integration. With a background in technical writing and project management, she has been with the company since 2022 and previously held the position of Technical Editor for seven years.

Work at Broadleaf Group

Brooke Spence has been serving as the Internal Operations Manager at Broadleaf Group since 2022. In this role, she focuses on analyzing processes for improvement and integrating business applications to enhance operational efficiency. Her responsibilities include collaborating with the executive team to develop company documentation and communications. Prior to her current position, she worked as a Technical Editor at Broadleaf Group from 2015 to 2022, where she gained extensive experience in technical writing and project management.

Education and Expertise

Brooke Spence earned her Bachelor of Arts (B.A.) degree in English and Professional Writing from Sam Houston State University, completing her studies from 2011 to 2014. Her educational background supports her expertise in technical writing and project management, which she applies in her current role as Internal Operations Manager. Additionally, she holds a CompTIA Project+ certification, further enhancing her qualifications in project management.

Background

Brooke Spence has a diverse professional background that includes significant experience in technical writing and project management. She has worked at Broadleaf Group for a total of nine years, initially as a Technical Editor before transitioning to her current role as Internal Operations Manager. Her work is based in Houston, Texas, where she has developed a strong understanding of operational processes and business applications.

Technical Skills and Tools

In her role, Brooke Spence holds administrative responsibilities in various business applications, including Salesforce, SharePoint, DocuSign, and Asana. She is dedicated to discovering new tools that empower employees and enhance productivity within the organization. Her technical skills support her efforts in process improvement and operational efficiency.

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