Alex Guevara
About Alex Guevara
Alex Guevara is a Regional Support Specialist at Brookfield Asset Management in Chicago, IL, with extensive experience in desktop systems administration and network security.
Current Title and Role
Alex Guevara is currently serving as a Regional Support Specialist at Brookfield Asset Management in Chicago, IL. This role involves overseeing various support operations to ensure smooth functionality of IT systems and infrastructure, including network security measures and user access management.
Professional Experience
Prior to joining Brookfield Asset Management, Alex Guevara worked at CME Group as a Senior Desktop Engineer from 2000 to 2015. In this role, Alex provided extensive desktop systems administration and support, including disaster recovery exercises to meet Commodity Futures Trading Commission (CFTC) requirements. He has experience with tools such as Active Directory, Novell Zenworks, JAMF, McAfee antivirus, Symantec antivirus, Symantec encryption, Bit-9, Web JetAdmin, and IBM BigFix.
Educational Background
Alex Guevara studied Computer Science at Robert Morris College from 1994 to 1996, earning an Associate's degree. His academic background laid the foundation for his career in systems administration and IT support.
Technical Expertise
Alex Guevara has extensive expertise in desktop systems administration and network security. He is responsible for planning, coordinating, and implementing network security measures to protect data, software, and hardware. Additionally, he operates master consoles to monitor computer systems' and networks' performance, coordinates network access and use, and troubleshoots and resolves various hardware, software, and network issues.
Support in Trading Environments
Alex Guevara supports, deploys, and maintains trading floors, ensuring quick and reliable response times to maintain business continuity. His role involves diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary.