Bianca Isabela Alag
About Bianca Isabela Alag
Bianca Isabela Alag is a Receptionist at Brookfield Asset Management in Toronto with over 7 years of customer service experience.
Title
Bianca Isabela Alag holds the role of Receptionist at Brookfield Asset Management in Toronto, Ontario, Canada. In this position, she is responsible for providing front-line customer service and administrative support.
Professional Experience
Bianca Isabela Alag has built a robust career in customer service. From 2019 to 2022, she served as the Lead Receptionist at Guerlain in Toronto, leading a team and ensuring operational efficiency. Prior to that, she worked as a Spa Receptionist at SpaZen Toronto for 5 months in 2017. She also held a position as Front Desk Receptionist at Fuzz Wax Bar for 3 years, from 2015 to 2018. Her early career includes a Retail Associate role at Hudson's Bay in Markham, ON, where she worked for 5 months in 2015.
Education and Expertise
Bianca Isabela Alag completed her education at George Brown College, where she studied Fashion/Apparel Design and achieved a certification in Fashion Techniques and Design, from 2016 to 2018. She also holds a High School diploma from Unionville High School, where she studied from 2012 to 2015. She possesses extensive knowledge in pattern drafting and grading, specification and technical packaging, and technical illustration, both by hand and digitally.
Skills and Competencies
Bianca Isabela Alag is adept at operating both industrial and domestic sewing machines, highlighting her coordination and attention to detail. With over 7 years of experience in customer service, she demonstrates strong problem-solving skills and the ability to thrive in fast-paced environments. She highly values client satisfaction and consistently delivers high-level service.
Significant Contributions
While at Guerlain Spa, Bianca Isabela Alag was part of the pre-opening team, contributing to the initial setup and operational readiness. This role underscored her ability to handle complex tasks and ensure the smooth operation of service-oriented businesses.