Aliakbar Attarwala
About Aliakbar Attarwala
Aliakbar Attarwala is a Senior Product Manager at BrowserStack in Mumbai, India, with a background in software engineering and front-end architecture.
Senior Product Manager at BrowserStack
Aliakbar Attarwala currently holds the position of Senior Product Manager at BrowserStack in Mumbai, Maharashtra, India. In this role, he is responsible for overseeing key initiatives related to BrowserStack's automation testing products. His efforts have notably focused on advocating for customer centricity across the Product, Design, and Engineering teams. Additionally, he has made significant strides in increasing operational efficiency by automating key customer support workflows, thereby enhancing productivity and performance.
Previous Role as Front End Architect at BookMyShow
Aliakbar Attarwala served as Front End Architect at BookMyShow from 2018 to 2020 in Mumbai, Maharashtra, India. During his tenure, he was instrumental in developing frameworks and infrastructures that supported the front-end development needs of the company. His contributions included creating scalable and efficient front-end architectures that enabled BookMyShow to support its large and diverse user base effectively.
Experience as Manager - Software Engineering at Novanet
Prior to his roles at BrowserStack and BookMyShow, Aliakbar Attarwala worked at Novanet as Manager - Software Engineering from 2010 to 2015, based in Mumbai, Maharashtra, India. Over his five-year tenure, he managed software engineering projects and teams, contributing to the development and delivery of various software solutions. His role involved overseeing software development processes, ensuring quality and efficiency, and implementing industry best practices.
Educational Background
Aliakbar Attarwala completed his 12th grade at Delhi Private School, Sharjah, where he studied from 2002 to 2008. This foundational education provided him with the essential skills and knowledge that paved the way for his subsequent professional achievements in the technology and software engineering fields.
Development of Customer Interaction Management Tool
During his career, Aliakbar Attarwala has developed an in-house customer interaction management tool known as Ticket Log. This tool was designed to enhance the productivity of customer support advisors. By building dashboards and alerting systems to quantify issues and assign them to relevant teams, Ticket Log significantly improved operational efficiency and streamlined customer support workflows.