Manas Nayak
About Manas Nayak
Manas Nayak is a Customer Success Manager at BrowserStack with a background in computer software and telecommunications industries. He has extensive experience in account management, customer relationship management, and channel sales.
Current Employment at BrowserStack
Manas Nayak is currently serving as a Customer Success Manager at BrowserStack. His role involves ensuring customer satisfaction and fostering long-term relationships with the clients of BrowserStack. Leveraging his extensive experience in customer relationship management, Manas plays a key role in helping clients maximize the value of BrowserStack's offerings.
Previous Role at Adobe
Prior to his current role, Manas Nayak worked as a Customer Success Account Manager at Adobe. From 2017 to 2021, he was based in the Noida Area, India, where he focused on maintaining and enhancing customer relationships. During his four-year tenure, Manas was instrumental in driving customer success strategies and initiatives, directly contributing to Adobe's customer retention and satisfaction.
Experience in Inside Sales at Various Companies
Manas Nayak has significant experience in inside sales, having held managerial positions at multiple firms. He worked as Manager Inside Sales for Optimizing Customer Interaction for Enterprises in the EMEA region from 2014 to 2017 in New Delhi. Before that, he held the position of Assistant Manager Inside Sales at Ameyo from 2013 to 2014. His early career also included a role as Assistant Manager Channel Sales-North India focusing on VOIP products at Microvillage Communications Pvt Ltd. from 2011 to 2013 in New Delhi.
Educational Background
Manas Nayak has a strong educational foundation. He completed his schooling from Jawahar Navodaya Vidyalaya (JNV), where he studied Science and achieved his 12th grade. He holds a Bachelor of Technology in Electronics & Telecommunication Engineering from Biju Patnaik University of Technology, Odisha. Additionally, Manas completed a Master of Business Administration (MBA) with a focus on Marketing and IT from the Army Institute of Management & Technology.
Skills and Expertise
Manas Nayak has developed a diverse skill set over his career. His expertise includes people management, team building, channel sales, account management, and customer relationship management (CRM). With a background spanning both the computer software and telecommunication industries, Manas combines technical knowledge with strong interpersonal skills to effectively manage and support customer success initiatives.