Zeba Shaikh
About Zeba Shaikh
Zeba Shaikh is a Senior Sales Operations Analyst at BrowserStack in the Mumbai Metropolitan Region, specializing in deal constructs, special pricing, and sales escalations.
Current Roles at BrowserStack
Zeba Shaikh currently holds multiple roles at BrowserStack in the Mumbai Metropolitan Region. She serves as a Senior Sales Operations Analyst, a Senior Deals Desk Analyst, and a Market Research Analyst. Each of these positions involves critical functions such as managing deal constructs, special pricing operations, and coordination with various cross-functional teams including Product, Customer Success, Customer Engineering, Finance, and Legal.
Previous Positions at BrowserStack
Before her current roles, Zeba Shaikh worked in different capacities at BrowserStack. She started as a Product Support Engineer from 2018 to 2019 and later served as a Sales Development Representative in 2019 for 2 months. Her earlier roles laid the foundation for her extensive knowledge and expertise in sales and product support.
Education and Qualifications
Zeba Shaikh studied at the University of Mumbai, where she earned a Bachelor of Engineering (BE) in Computer Engineering. Her academic background from 2014 to 2018 equipped her with the technical skills and knowledge necessary for her diverse roles in sales operations, deal analysis, and market research.
Responsibilities and Expertise
In her role at BrowserStack, Zeba Shaikh acts as the point of contact and subject matter expert on non-standard deal constructs, special pricing, operations, and sales escalations. She ensures alignment with stakeholders, oversees the deal lifecycle, and maintains scalable operations. Additionally, she performs regular solution and deal analysis to support business initiatives and effectively escalates new solution use-cases.
Collaborations and Interdepartmental Coordination
Zeba Shaikh partners with various sales and cross-functional teams such as Product, Customer Success, Customer Engineering, Finance, and Legal to resolve deal issues. Her role involves handling data reporting, maintaining data hygiene, and coordinating projects to enhance deal velocity and efficiency within the organization.