Lisa Fex
About Lisa Fex
Lisa Fex is a Learning and Development Specialist and Team Lead at Builddirect Technologies in Vancouver, Canada, where she has worked since 2018. She specializes in training analysis, instructional learning, and performance measurement for e-commerce sales teams.
Work at BuildDirect
Lisa Fex has been employed at BuildDirect Technologies since 2018, serving as the Learning and Development Specialist, Team Lead. In this role, she focuses on key training analysis and design, instructional learning, and performance measurement specifically for e-commerce sales teams. Her responsibilities include leading the onboarding process for a full-time outsourced support team based overseas. Lisa collaborates with various departments, including Marketing, Merchandising, and Technology, to improve the overall e-commerce experience.
Previous Experience at Shangri-La Hotels and Resorts
Before her tenure at BuildDirect, Lisa Fex worked as a Brand Ambassador for Shangri-La Hotels and Resorts from 2014 to 2015. This role was based in Hong Kong, where she contributed to the hotel's brand presence and customer engagement initiatives. Her experience in the hospitality sector provided her with valuable skills in customer service and brand representation.
Career Progression at BuildDirect Technologies
Lisa Fex initially joined BuildDirect Technologies as a Senior Project Advisor, a position she held from 2016 to 2018. During this time, she gained insights into project management and operational processes within the company. Her transition to the Learning and Development Specialist role allowed her to leverage her project management experience to enhance training and development initiatives.
Education and Expertise
Lisa Fex studied at the British Columbia Institute of Technology from 2014 to 2017, focusing on Marketing, Business Management, and Management. This educational background equipped her with a solid foundation in business principles, which she applies in her current role in learning and development. Her expertise lies in training analysis, instructional design, and performance measurement, particularly in the context of e-commerce.