Shobith Rai
About Shobith Rai
Shobith Rai is a Support Engineer with extensive experience in technical support roles. He studied at Visvesvaraya Technological University, earning a bachelor's degree from 2009 to 2013, and currently holds positions at Nice Systems and BuildDirect Technologies in Bangaon, West Bengal, India.
Work at Nice Systems
Shobith Rai has been employed at Nice Systems since 2018, where he holds the position of Lead Technical Support Engineer. In this role, he is responsible for providing advanced technical support and ensuring customer satisfaction. His tenure at Nice Systems spans six years, during which he has developed expertise in managing complex technical issues and leading support initiatives in Bangaon, West Bengal, India.
Work at BuildDirect Technologies
Shobith Rai has been working at BuildDirect Technologies as a Support Engineer since 2016. Over the course of eight years, he has contributed to the company's support operations, assisting customers with technical inquiries and troubleshooting issues. His role involves collaborating with team members to enhance the support experience and improve service delivery.
Education and Expertise
Shobith Rai completed his Bachelor’s degree at Visvesvaraya Technological University from 2009 to 2013. This educational background provided him with a solid foundation in engineering principles, which he applies in his current roles in technical support. His academic training complements his practical experience in the field.