Cory Bildfell
About Cory Bildfell
Cory Bildfell is a Senior Implementation Manager at BuildOps, where he specializes in helping customers implement management software for specialty contractors. He has a background in psychology and extensive experience in customer success and implementation roles across various organizations.
Current Role at BuildOps
Cory Bildfell serves as the Senior Implementation Manager at BuildOps, a position he has held since 2024. In this role, he focuses on assisting customers with the implementation of all-in-one management software tailored for specialty contractors. His work is conducted remotely from Toronto, Ontario, Canada. Cory's responsibilities include ensuring a smooth onboarding process and enhancing the overall customer experience.
Previous Experience
Cory Bildfell has a diverse professional background. He worked at The Logit Group, Inc. as an On-Site Interviewer for one month in 2014. He also held various roles at Harbourfront Centre, including Camp Counsellor and Camp Director, from 2014 to 2017. Cory's experience extends to the Schulich School of Business at York University, where he worked as an Enterprise Collaboration Analyst & Liaison and as a Customer Success & Implementation Specialist. Additionally, he served as an Implementation Manager at Momentive.ai from 2022 to 2023.
Educational Background
Cory Bildfell studied at Queen's University, where he earned a Bachelor’s Degree with honours in Psychology. His educational journey also includes attending De La Salle College 'Oaklands', where he achieved the Ontario Secondary School Diploma (OSSD) with an International Component. Cory is currently pursuing the Certified Customer Experience Professional (CCXP) designation to further enhance his expertise in customer experience.
Skills and Expertise
Cory Bildfell is passionate about the customer experience (CX) space. His expertise lies in implementing management software solutions that improve operational efficiency for specialty contractors. His roles across various organizations have equipped him with skills in customer success, implementation management, and enterprise collaboration. Cory's background in psychology also contributes to his understanding of customer needs and behaviors.
Professional Development
Cory Bildfell is actively pursuing the Certified Customer Experience Professional (CCXP) designation, which reflects his commitment to professional growth in the customer experience field. This designation aims to validate his knowledge and skills in enhancing customer interactions and satisfaction, further solidifying his role as a leader in implementation management.