Anna Kaufmann

Senior Client Success Manager @ Built Technologies

About Anna Kaufmann

Anna Kaufmann is a Senior Client Success Manager with a diverse educational background in Business Administration, English Literature, and Biblical Studies. She has experience in customer experience leadership and account supervision, and is dedicated to mentoring women in Nashville.

Work at Built Technologies

Anna Kaufmann serves as a Senior Client Success Manager at Built Technologies, a role she has held since 2021. In this position, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her experience in client success management contributes to the company's mission of delivering innovative technology solutions.

Education and Expertise

Anna Kaufmann holds a Bachelor of Arts (B.A.) in Business Administration and Management, as well as English Literature from Hope College, where she studied from 2010 to 2014. She also pursued Economics in the UK during her time at Hope College. Additionally, she completed an Accelerator Program in Business/Consulting at Vanderbilt University - Owen Graduate School of Management in 2014. Currently, she is enrolled in a Master of Biblical and Theological Studies program at Western Seminary, which she began in 2022.

Background

Before joining Built Technologies, Anna Kaufmann worked at Warby Parker as a Customer Experience Team Lead from 2014 to 2016 in Nashville, TN. She then transitioned to GS&F, where she served as an Account Supervisor from 2017 to 2020. Her background includes extensive experience in client management and marketing, which supports her current role in client success.

Achievements

Throughout her career, Anna Kaufmann has demonstrated a commitment to enhancing brand value and mission. She has collaborated with copywriters, designers, and brand strategists to develop authentic marketing campaigns at a fully-integrated marketing agency. Additionally, she is actively involved in mentoring women in Nashville, focusing on spiritual growth and community engagement.

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