Vickie Olson
About Vickie Olson
Vickie Olson serves as the Bunzl Heartland Market Customer Service Director at Bunzl Distribution NA, a position she has held since 2020. She has over 30 years of experience in customer service roles within the company and holds an Associate's degree in Computer Programming from Triton College.
Work at Bunzl Distribution
Vickie Olson has been serving as the Bunzl Heartland Market Customer Service Director at Bunzl Distribution NA since 2020. In this role, she oversees customer service operations within the Heartland Market, ensuring efficient service delivery and customer satisfaction. Prior to her current position, she worked for 30 years at Bunzl Distribution NA as a Customer Service Manager, where she developed extensive experience in managing customer relations and service processes.
Education and Expertise
Vickie Olson studied at Triton College, where she focused on Computer Programming. She completed her Associate's degree from 1988 to 1990. This educational background has contributed to her technical skills and understanding of customer service systems, enhancing her effectiveness in her roles within the distribution industry.
Career Background
Vickie Olson began her career at R3 Reliable Redistribution Resource as an Accounts Receivable Clerk from 1990 to 1991. She then transitioned to Bunzl Distribution NA, where she spent 30 years in various customer service roles. Her long tenure at Bunzl has provided her with a deep understanding of the company's operations and customer needs.
Professional Experience
Throughout her career at Bunzl Distribution NA, Vickie Olson has held significant positions that have shaped her expertise in customer service management. Starting as a Customer Service Manager, she developed skills in team leadership, operational efficiency, and customer engagement, which she now applies in her role as Customer Service Director.