Adam Aref
About Adam Aref
Adam Aref is an Operations Analyst with a background in IT support and data analysis. He has worked for various organizations, including the New York City Housing Authority and Businessolver, and holds a Master's degree in Urban Policy.
Current Role at Businessolver
Adam Aref serves as an Operations Analyst at Businessolver, a position he has held since 2021. He works remotely from New York, NY. In this role, he focuses on operational efficiencies and process improvements, leveraging his background in data analysis and IT support to enhance organizational performance.
Previous Experience at NYCHA
Prior to his current role, Adam worked at the New York City Housing Authority (NYCHA) as a Quality Assurance Specialist and Business Analyst II from 2020 to 2021. During his tenure, he contributed to quality assurance processes and business analysis, supporting the organization in improving service delivery and operational standards.
Background in IT Support and Data Analysis
Adam has a strong foundation in IT support and data analysis, having worked at various organizations. He was employed at Benefitfocus as a Data Analyst of Payroll Services II from 2014 to 2020, where he developed tools that enhanced data analysis capabilities. His experience also includes IT Help Desk Support at Anderson University from 2011 to 2014.
Educational Qualifications
Adam Aref holds a Master's degree in Urban Policy from Hunter College, completed in 2021. He also earned a degree in Business Administration and Management with a focus on Computer Information Systems from Anderson University in 2014. His educational background supports his expertise in integrating IT, data analysis, and civil service.
Professional Skills and Achievements
Adam possesses notable skills in tracking, analyzing, and resolving data collection issues. He has excelled in project management and troubleshooting, contributing to significant improvements in data analysis and organizational capacity in both public and private sectors. His work has led to increased efficiency and streamlined processes within the organizations he has served.