Cortnie Mayfield
About Cortnie Mayfield
Cortnie Mayfield serves as the AVP of Client Onboarding at Businessolver, bringing extensive experience from her previous roles at bswift, where she held various positions in client services and implementations. She holds a BS in Marketing from Miami University and specializes in benefits strategy and process improvement.
Current Role at Businessolver
Cortnie Mayfield serves as the AVP of Client Onboarding at Businessolver, a position she has held since 2019. In this role, she is responsible for overseeing the onboarding process for new clients, ensuring a smooth transition and integration of services. Her focus on client satisfaction and operational efficiency is central to her responsibilities.
Previous Experience at bswift
Cortnie Mayfield has extensive experience at bswift, where she held multiple roles from 2013 to 2019. She began as an Account Executive - Implementations for 8 months in Chicago, followed by a position as Account Manager - Client Services for 10 months. She then progressed to Implementation Specialist for 1 year, and later served as Implementation Leader for 5 years. Her final role at bswift was Director - Implementations for 1 year in the Greensboro/Winston-Salem, North Carolina area.
Educational Background
Cortnie Mayfield earned a Bachelor of Science degree in Marketing from Miami University, where she studied from 2005 to 2009. This educational foundation has contributed to her expertise in benefits strategy and client relationship management.
Skills and Expertise
Cortnie Mayfield possesses skills in auditing and reporting, which reflect her detail-oriented approach to ensuring accuracy and compliance in her work. She has expertise in benefits strategy, focusing on designing and managing employee benefits programs. Additionally, she specializes in system training via webinars, demonstrating her ability to educate and engage remote audiences effectively.
Internship Experience
Before her career at bswift, Cortnie Mayfield interned at Orion Worldwide Travel, LLC from 2008 to 2009 for 8 months in Oxford, Ohio. This early experience contributed to her professional development and understanding of client services.