Dana Miller
About Dana Miller
Dana Miller serves as the AVP of Enterprise East Operations at Businessolver, where she has worked since 2017. With a background in customer service and operations, she has held various roles at Businessolver and Mediacom Communications over the years.
Work at Businessolver
Dana Miller has been with Businessolver since 2014, holding various positions that reflect her growth within the company. She started as a Participant Services Supervisor from 2014 to 2015, then transitioned to the role of Systems Relationship Manager from 2015 to 2017. In 2017, she took on the position of Client Operations Lead, where she has worked for seven years. In 2019, she was promoted to AVP, Enterprise East Operations, a role she has held for five years. Her tenure at Businessolver highlights her commitment to client operations and enterprise management.
Previous Experience at Mediacom Communications
Prior to her time at Businessolver, Dana Miller worked at Mediacom Communications from 2007 to 2014. She began her career there as a Customer Service Supervisor, serving from 2007 to 2011. Following this role, she advanced to become the Revenue Asset Recovery Leader from 2011 to 2013. Dana also held the position of Business Fulfillment Supervisor for six months in 2013, and she worked as a Sr. Analyst in Revenue Asset Recovery from 2013 to 2014. Her experience at Mediacom contributed to her operational expertise.
Education and Expertise
The educational background of Dana Miller is not specified in the provided information. However, her extensive experience in client operations and management roles at Businessolver and Mediacom Communications indicates a strong foundation in operational leadership and customer service. Her expertise encompasses various aspects of client relations, systems management, and revenue recovery.
Career Progression
Dana Miller's career progression reflects a steady advancement through various roles in client operations and management. Starting at Mediacom Communications, she developed her skills in customer service and revenue recovery. Her transition to Businessolver allowed her to further enhance her operational capabilities, leading to her current role as AVP, Enterprise East Operations. This trajectory showcases her ability to adapt and excel in different operational environments.