Amy Herrera
About Amy Herrera
Amy Herrera is a Client Support Specialist II at Butterfly Network, Inc. with a background in technical support and graphic design.
Title and Current Position
Amy Herrera is a Client Support Specialist II at Butterfly Network, Inc., where she has been working since June 2021. She also holds the position of Customer Support Specialist at the same company. Her role involves assisting clients and customers with their inquiries and issues, utilizing her extensive background in support and technical troubleshooting.
Professional Experience at Coppell ISD
Amy Herrera served as a Technical Support Specialist II at Coppell ISD from 2018 to 2021. During her three years at this educational institution, she gained extensive experience in handling and supporting educational technology. Her role likely included resolving technical issues faced by staff and students, ensuring smooth operation of IT systems within the school district.
Technical Support Role at Apple
From 2015 to 2017, Amy Herrera worked as a Technical Support Specialist at Apple in Plano, Texas. In this position, she developed strong customer service and technical troubleshooting skills, providing assistance to Apple users and resolving a wide range of technical issues.
Academic Background in Communication Design
Amy Herrera holds a Bachelor of Fine Arts (BFA) in Communication Design from Texas State University, where she studied from 2009 to 2013. This formal education provided her with a solid foundation in design principles and visual communication, which she later applied in various graphic design and technical roles.