Cibele Dos Santos Oliveira
About Cibele Dos Santos Oliveira
Cibele Dos Santos Oliveira is an experienced CRM Analyst at C6 Bank in São Paulo, Brazil, with a strong background in digital business and engineering. She has developed expertise in data analysis tools and programming languages, contributing to her proficiency in CRM strategies.
Work at C6 Bank
Cibele Dos Santos Oliveira has been employed at C6 Bank since 2020, serving as an Analista de CRM. In this role, she focuses on customer relationship management, leveraging her skills to enhance the bank's CRM capabilities. Her position involves utilizing advanced data analysis tools and technical proficiencies to develop strategies that improve customer engagement and retention.
Education and Expertise
Cibele holds a Pós-graduação Lato Sensu - MBA in Digital Business from Universidade de São Paulo, which she completed from 2021 to 2023. She also earned a Bacharelado in Engenharia de Produção from Universidade Cidade de São Paulo, studying from 2016 to 2021. Additionally, she completed a Técnico in Informática at Server Educação Profissional from 2014 to 2016. Her educational background equips her with a solid foundation in both technical and business disciplines.
Background
Cibele has a diverse professional background, starting her career as a Jovem Aprendiz at Sanhidrel Cimax Engenharia from 2016 to 2017. She then worked as an Estagiária em Riscos Preventivos at Santander Brasil from 2019 to 2020. Prior to her current role, she gained experience as an Estagiária de Projetos at U-Shin for nine months in 2018. This varied experience has contributed to her expertise in CRM and data analysis.
Technical Skills
Cibele possesses technical proficiency in several advanced tools and programming languages. She is skilled in SalesForce Marketing Cloud and BigQuery, which enhance her CRM capabilities. Additionally, she has experience with data analysis tools such as Spark, Qlik, and Tableau. Her programming skills include Python, Java, PHP, and Oracle, allowing her to develop automated spreadsheets and market indicators.
Professional Experience
Throughout her career, Cibele has developed a strong foundation in data analysis and project management. Her roles have involved using SAS and Big Data to identify new opportunities, which showcases her analytical capabilities. Her experience across various companies has provided her with insights into different aspects of business operations, particularly in the financial and engineering sectors.