Victória Fernandes
About Victória Fernandes
Victória Fernandes is a Content Designer Pleno at C6 Bank, where she focuses on communication standardization and user experience. She has a background in content analysis and UX writing, with previous roles at several companies in Sorocaba, São Paulo.
Work at C6 Bank
Victória Fernandes has been employed at C6 Bank since 2022 as a Content Designer Pleno. In this role, she focuses on the adjustments and standardization of communication and tone of voice across various channels. She is a member of the Human Experience team, where her work aims to enhance user experience specifically in the loans and customer service segments. Additionally, she is involved in the creation and revision of user flows, URA, and interfaces for both app and web banking.
Previous Experience in Content Design
Prior to her current position, Victória Fernandes worked at several organizations in content-related roles. She was an Analista de conteúdo at Zoomfoccus Comunicação from 2017 to 2019, where she contributed for two years. She also served as a Content Designer at Stefanini Group in 2021 for five months. Before that, she worked as a UX Writer Pleno at Compass.uol (Ambev) from 2021 to 2022 for five months. Her early career included a six-month stint as Atendimento at Verbo Creative Intelligence in 2017.
Education and Expertise
Victória Fernandes studied at Universidade de Sorocaba, where she earned a degree in Comunicação Social with a focus on Publicidade e Propaganda. This educational background has equipped her with the skills necessary for her roles in content design and user experience, allowing her to effectively contribute to various projects in the field.
Background in Content and Social Media
Victória Fernandes has a diverse background in content creation and social media management. She worked at Zoomfoccus Comunicação as an Analista de conteúdo e Social Media from 2019 to 2021, where she focused on content strategies and social media engagement. This experience has contributed to her understanding of effective communication across different platforms.