Veronica Jimenez
About Veronica Jimenez
Veronica Jimenez is a Customer Success professional at Cala Health, where she has worked since 2021. She has a diverse background in medical records and research, with previous roles at Pacific Fertility Center, San Francisco Department of Public Health, and UCSF Medical Center.
Work at Cala Health
Veronica Jimenez has been serving in the role of Customer Success at Cala Health since 2021. In this position, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's products and services. Her experience in customer success contributes to the overall mission of Cala Health to improve patient outcomes through innovative health solutions.
Previous Employment Experience
Before joining Cala Health, Veronica Jimenez held several positions in the healthcare sector. She worked as a Medical Records Specialist at Pacific Fertility Center for eight months in 2012. She also served as a Senior Research Associate at the San Francisco Department of Public Health from 2014 to 2018. Additionally, she was a Medical Records Specialist at UCSF Medical Center for one year from 2011 to 2012 and worked as a Clinical PrEP Navigator at the University of California, San Francisco from 2019 to 2021.
Education and Expertise
Veronica Jimenez earned her Bachelor's degree in Sociology from San Francisco State University, where she studied from 2008 to 2010. Her educational background provides her with a strong foundation in understanding social dynamics, which is beneficial in her roles within customer success and healthcare.
Background in Healthcare
Veronica Jimenez has a diverse background in healthcare, with experience spanning various roles. Her work as a Medical Records Specialist and Senior Research Associate has equipped her with a comprehensive understanding of healthcare operations and patient management. This experience is complemented by her role as a Clinical PrEP Navigator, where she engaged directly with patients to provide essential health services.