Alycia Allain
About Alycia Allain
Alycia Allain is an Account Executive at Calabrio, Inc., where she has worked since 2024. She has a diverse background in various roles, including positions at Google and papernest, and holds multiple degrees in international business and entrepreneurship.
Work at Calabrio
Alycia Allain currently serves as an Account Executive at Calabrio, Inc., a position she has held since 2024. Her role is remote and based in Barcelona, Catalonia, Spain. Prior to this position, she worked as a Business Development Representative at Calabrio from 2022 to 2024. In her current role, she aims to empower businesses, agents, and employees in contact centers by enhancing customer experience through a diverse range of solutions.
Previous Experience
Alycia Allain has a diverse work history that includes various roles across multiple companies. She worked at Google as a Digital Marketing Consultant and later as a Subject Matter Expert for Google Ads from 2021 to 2022. Additionally, she held positions at papernest as an Expert ACQS and at Camping Le Goh Velin as a Receptionist in 2020. Her earlier roles include working as a Consultant Junior at BERTHAULT Insight and as a Chef de Kiosque at PIZZA RHUYS from 2016 to 2018.
Education and Expertise
Alycia Allain holds a Master's degree in International Business from EAE Business School, which she completed in 2021. She also earned a Bachelor's degree in Commerce International from the same institution in 2020. Additionally, she studied at ISG Institut Supérieur de Gestion, where she obtained another Bachelor's degree in Commerce International. Her educational background is complemented by a Certificate in Entrepreneurship from Les Entrep'.
Professional Skills and Interests
Alycia Allain is committed to continuous learning and possesses a genuine enthusiasm for technology. She is passionate about driving business growth through meaningful relationships and innovative solutions. Her approach emphasizes collaboration and attention to detail, which she believes are essential for delivering impactful results. Alycia utilizes a feedback-driven strategy to differentiate herself in the Workforce Optimization (WFO) and Workforce Engagement Management (WEM) industry.