Ammar Aql
About Ammar Aql
Ammar Aql is a Business Development professional at Calabrio, Inc. in London, England, with a background in market research and a focus on customer satisfaction and operational efficiency.
Work at Calabrio
Ammar Aql has been employed at Calabrio, Inc. since 2021, serving in the role of Business Development. His tenure at the company spans three years, during which he has been based in London, England. In this position, he focuses on enhancing customer satisfaction and managing operating costs through customer experience intelligence. His work involves understanding and addressing customer needs from the implementation phase through to ongoing support.
Previous Experience in Market Research
Prior to joining Calabrio, Ammar Aql worked in the market research field for five years, from 2016 to 2021. His experience includes roles at GDCC, Network Research, RONIN International, KANTAR, and IFF Research, all located in London, England. During this time, he developed skills in understanding market dynamics and customer insights, which have contributed to his current role in business development.
Education and Expertise
Ammar Aql holds a Bachelor of Science (BSc) degree in Political Economy from Richmond, The American International University in London. He also studied Political Science and Government at the American University. His educational background provides a foundation for his expertise in customer experience intelligence and deploying remote work models through scalable cloud platforms.
Skills in Customer Experience
Ammar Aql possesses skills that focus on understanding and addressing customer needs. His approach encompasses the entire customer journey, from implementation to ongoing support. He emphasizes enhancing customer satisfaction while controlling operating costs, which is essential in his role in business development at Calabrio.