Andreas Marx
About Andreas Marx
Andreas Marx is a Customer Success Manager at Calabrio, Inc., where he has worked since 2021. He has extensive experience in the software industry, having held various engineering and consulting roles at companies such as Teleopti, Aspect Software, and Calabrio.
Work at Calabrio
Andreas Marx has been employed at Calabrio, Inc. since 2021, currently holding the position of Customer Success Manager. In this role, he focuses on ensuring customer satisfaction and success with Calabrio's solutions. Prior to his current position, he worked as a Sales Engineer at Calabrio from 2020 to 2021, where he was responsible for supporting the sales team and demonstrating product capabilities to potential clients.
Previous Experience at Teleopti
Before joining Calabrio, Andreas Marx worked at Teleopti - A Calabrio Company as a Presales Engineer for four months in 2019. His role involved collaborating with sales teams to provide technical expertise and support during the presales process, helping to tailor solutions to meet customer needs.
Background in Workforce Management
Andreas Marx has extensive experience in workforce management, having worked at Aspect Software GmbH as a Principal Consultant in Professional Services WFM from 1998 to 2017. During his 19 years at Aspect Software, he provided consulting services, focusing on workforce management solutions and helping organizations optimize their operations.
Education and Expertise
While specific educational details are not provided, Andreas Marx's career trajectory indicates a strong foundation in technical sales and customer success within the software industry. His expertise encompasses workforce management solutions, customer relationship management, and technical consulting.