Angel Claudio
About Angel Claudio
Angel Claudio is an Enterprise Customer Success Manager currently employed at Calabrio, Inc. He has extensive experience in customer success roles across various companies, including Cyara, D2iQ, and Avtex Solutions, and holds a Bachelor's degree in Finance and Economics from Indiana University.
Work at Calabrio
Angel Claudio currently serves as an Enterprise Customer Success Manager at Calabrio, Inc., a position he has held since 2024. In this role, he focuses on advocating for customer needs and helping them strategize effective utilization of their product toolbox. His responsibilities include aligning customer requirements with appropriate solutions to enhance their experience and satisfaction.
Previous Experience in Customer Success
Before joining Calabrio, Angel Claudio worked in various customer success roles. He served as a Customer Success Manager at Cyara from 2020 to 2022, and as an Enterprise Customer Success Manager at D2iQ for six months in 2023. Additionally, he held a similar position at Cresta for five months in 2022. His experience spans multiple industries, allowing him to develop a diverse portfolio of customers.
Education and Expertise
Angel Claudio studied at Indiana University - Kelley School of Business, where he earned a Bachelor's degree in Finance and Economics from 2006 to 2009. His educational background provides a strong foundation for his career in customer success, where he applies his knowledge in strategic planning and project management.
Background in Financial Services
Angel has a background in financial services, having worked at Morgan Stanley as a Consulting Group Analyst from 2011 to 2013. He also served as a Relationship Manager at Charles Schwab from 2009 to 2011. These roles contributed to his understanding of client needs and the importance of effective communication in managing customer relationships.
Diverse Professional Experience
Angel Claudio has held various roles across different sectors. His experience includes positions such as Client Account Manager at Avtex Solutions, LLC, and Mid-Market Territory Manager at Genesys | Interactive Intelligence. He has also worked in sales and e-commerce, including roles at Cintas and Angie's List. This diverse professional background has equipped him with skills to match customer needs with suitable solutions.