Ben Butler, MBA
About Ben Butler, MBA
Ben Butler is a Manager of Workforce Management with extensive experience in data analysis and workforce optimization. He has held various roles in notable companies, including CLEARLINK, Jet.com, and Cambia Health Solutions, and possesses a Master's degree in Business Administration.
Work at Cambia Health Solutions
Ben Butler has been serving as the Manager of Workforce Management at Cambia Health Solutions since 2022. His role involves overseeing workforce management strategies and optimizing operational efficiency in a remote work environment. Butler's expertise in workforce analytics and management is instrumental in driving performance improvements within the organization.
Previous Experience in Workforce Management
Before joining Cambia Health Solutions, Ben Butler held several positions in workforce management across various organizations. He worked as a Sr. Workforce Analyst at CLEARLINK from 2012 to 2014, and as Director of Workforce Management at Jet.com from 2015 to 2018. He also served as Supervisor of Workforce Management at Comcast from 2018 to 2019, and as Sr. Manager of Business Analytics & Workforce Management at Connexion Point in 2019.
Education and Expertise
Ben Butler earned a Bachelor's Degree in Communications from the University of Utah, where he studied from 1999 to 2002. He later obtained a Master's Degree in Business Administration and Management from Stevens-Henager College, completing his studies from 2006 to 2008. His educational background supports his expertise in workforce management and data analysis.
Technical Skills and Specializations
Ben Butler specializes in using various scheduling software, including Verint, Blue Pumpkin, Pipkins, and IEX, to enhance workforce management processes. He has developed SQL database programming skills, which contribute to his data analysis capabilities. These technical skills enable him to create innovative reporting processes that have positively impacted revenue generation.
Career History and Contributions
Throughout his career, Ben Butler has held multiple roles that emphasize workforce analytics and management. He worked as a Data Analyst at Mountain America Credit Union from 2019 to 2022 and as a Workforce Analyst at companies such as Black Diamond Equipment and Thatcher Company. His contributions include creating reporting processes that helped achieve significant revenue milestones.