Tamara Tiggs
About Tamara Tiggs
Tamara Tiggs is a Manager of Operations Knowledge & Training at Cambia Health Solutions, where she leads process improvement initiatives across various business operations. With over 14 years of experience at Regence BlueCross BlueShield in roles ranging from Customer Service Specialist to Learning and Development Trainer, she focuses on enhancing staff training and performance support.
Work at Cambia Health Solutions
Tamara Tiggs has been serving as the Manager of Operations Knowledge & Training at Cambia Health Solutions since 2021. In this role, she provides leadership and oversight for process improvement initiatives across various business operations lines. Her responsibilities include collaborating with business leaders to effectively implement change initiatives and ensuring that staff learning needs are met through tailored training and performance support tools.
Experience at Regence BlueCross BlueShield
Tamara Tiggs has extensive experience at Regence BlueCross BlueShield, where she has held multiple roles since 2007. She began her career as a Customer Service Specialist from 2007 to 2009, followed by a position as a Customer Service Ambassador from 2009 to 2010. Since 2015, she has worked as a Supervisor of Provider Services and Training, as well as a Provider Customer Service Supervisor, contributing to the training and development of staff in Tacoma, Washington.
Education and Expertise
Tamara Tiggs studied at the University of Phoenix, where she earned an Associate's Degree in Accounting and Business/Management from 2010 to 2012. Additionally, she completed a program at ProSchools, obtaining her Life Insurance License from 2006 to 2007. This educational background supports her expertise in operations management and training within the healthcare sector.
Leadership in Training and Development
In her current role and previous positions, Tamara Tiggs has demonstrated leadership in training and development. She ensures that the learning needs of staff are met through customized training programs and performance support tools. Her focus on process improvement initiatives has positively impacted multiple business operations lines, including Customer Service, Claims, Membership, and Office Services.