Andreas Tollschein

Director Of Customer Success Emea @ Camunda

About Andreas Tollschein

Andreas Tollschein serves as the Director of Customer Success EMEA at Camunda Services GmbH, a position he has held since 2021. With a background in engineering and extensive experience in customer success roles across various regions, he focuses on empowering teams and fostering collaboration.

Work at Camunda

Andreas Tollschein has been serving as the Director of Customer Success EMEA at Camunda Services GmbH since 2021. In this role, he focuses on enhancing customer satisfaction and success across the EMEA region. Prior to this position, he held several roles within the company, including Head of Global Customer Success for EMEA, APAC, and LATAM from 2019 to 2021, and Head of Customer Success Management from 2018 to 2019. His tenure at Camunda has been marked by a commitment to empowering team members and fostering a culture of autonomy.

Education and Expertise

Andreas Tollschein studied at HTL Klagenfurt, where he earned a Matura in Elektrotechnik, Elektronik und Kommunikationstechnik/Techniker from 1999 to 2004. He furthered his education at Hamburger Fern-Hochschule, obtaining a Bachelor of Engineering in Wirtschaftsingenieurwesen from 2016 to 2019. His educational background provides a strong foundation for his roles in customer success and management within the technology sector.

Background

Before joining Camunda, Andreas Tollschein worked at Anton Paar in various capacities, including Customer Support Manager and Product Manager. His experience spans multiple roles that emphasize customer service and support, including positions as Service Manager in Italy and Service Coordinator in Brazil. He also worked at Efkon AG as a Support Manager for six years, contributing to his extensive background in customer relations and service management.

Achievements

Throughout his career, Andreas Tollschein has demonstrated a strong focus on empowering team members and promoting a culture of growth. He actively connects individuals based on shared success stories, facilitating collaborations that enhance team dynamics. His advocacy for stepping out of comfort zones has been a key aspect of his leadership style, encouraging teams to embrace new challenges as a pathway to success.

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