Daan Smit
About Daan Smit
Daan Smit is a Customer Success Manager at Camunda, where he focuses on helping enterprises enhance their digital transformation through process automation. He has a background in sales development and business development, with previous roles at various organizations in Canada and the Netherlands.
Current Role at Camunda
Daan Smit currently serves as a Customer Success Manager at Camunda, a position he has held since 2023 in Amsterdam, North Holland, Netherlands. In this role, he focuses on enabling customers to create, orchestrate, analyze, and monitor workflows, RPA bots, microservices, APIs, and legacy systems using Camunda's platform. His responsibilities include ensuring customer satisfaction and facilitating the adoption of process automation solutions.
Previous Experience at Camunda
Daan Smit has held multiple roles at Camunda prior to his current position. He worked as a Sales Development Representative from 2021 to 2022 for four months, and later transitioned to the role of User Success Specialist from 2022 to 2023 for ten months. In these positions, he honed his communication, presentation, and inside sales skills, contributing to the company's mission of automating enterprise processes.
Education and Expertise
Daan Smit studied at Lethbridge College, where he earned a Business Administration - Marketing Diploma from 2013 to 2015. He furthered his education at The University of Lethbridge, achieving a Bachelor's of Management with a focus on Finance and Supply Chain Management from 2015 to 2019. His educational background supports his expertise in customer success and process automation.
Leadership Experience at University of Lethbridge Students' Union
Daan Smit held leadership roles at the University of Lethbridge Students' Union. He served as Vice President of Student Affairs for six months in 2017 and later as Vice President of Finance and Operations for eleven months from 2018 to 2019. In these positions, he was involved in decision-making processes and initiatives aimed at enhancing the student experience.
Career Path and Other Roles
Prior to his current role at Camunda, Daan Smit gained experience in various sales and business development positions. He worked as a Direct Sales Representative at Axia FibreNet in 2017, a Sales Development Representative at Datto, Inc. in 2020, and as a Business Development professional at NextChapter Omnichannel Commerce from 2020 to 2021. These roles contributed to his understanding of customer needs and process automation.