Kriti .
About Kriti .
Kriti is an Order Management and Contract Specialist currently employed at Camunda in Berlin, Germany. With a background in finance and extensive experience in order management and customer service, Kriti has worked for several companies, including Genpact, Colt Technology Services, and Genesys.
Work at Camunda
Currently, Kriti serves as an Order Management and Contract Specialist at Camunda, a position she has held since 2020. In this role, she is responsible for managing order processes and contracts, contributing to the efficiency of operations within the company. Camunda, based in Berlin, Germany, focuses on process automation and workflow management, and Kriti's expertise supports its mission.
Previous Experience in Order Management
Kriti has extensive experience in order management, having worked at several companies in this capacity. She was an Analyst in Order Management at Colt Technology Services from 2013 to 2016 in Gurgaon, India. Prior to that, she worked as a Process Associate in Accounts Receivable-Order Management and Invoicing at Genpact for one year from 2012 to 2013. Her background in these roles has equipped her with valuable skills in managing orders and invoicing processes.
Customer Service Experience
In addition to her order management roles, Kriti has experience in customer service. She worked at PARTY BUZ LTD in the United Kingdom for five months in 2017, where she focused on providing support to customers. Furthermore, she served as an Operations Analyst at Genesys from 2017 to 2019, also in the United Kingdom, further enhancing her customer service and operational skills.
Education and Expertise
Kriti holds an MBA in Finance, which she earned from the Indian Institute of Planning and Management from 2010 to 2012. She also obtained a Bachelor's degree in Finance from Delhi University, completing her studies from 2007 to 2010. Her educational background provides her with a strong foundation in financial principles and practices, which she applies in her professional roles.