Ryan Yorkery
About Ryan Yorkery
Ryan Yorkery serves as the Head of Customer Success for the Americas at Camunda, where he is recognized for his consensus-building skills and team-oriented approach. With over 20 years of experience in customer success and open-source software, he has held various roles at notable companies including Fidelity Investments and Red Hat.
Current Role at Camunda
Ryan Yorkery serves as the Head of Customer Success for the Americas at Camunda, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and driving success across the region. His leadership emphasizes team collaboration and recognition of individual contributions, fostering a positive work environment.
Previous Experience in Customer Success
Before his current role, Ryan Yorkery worked at Camunda as the Principal Customer Success Manager from 2020 to 2021. He also held various positions at Fidelity Investments, including Senior Pension Benefit Consultant and Program Manager, where he developed expertise in customer success and client management. Additionally, he worked at Red Hat as a Senior Customer Success Manager, contributing to his extensive experience in the field.
Education and Certifications
Ryan Yorkery earned a Bachelor of Science in Mathematics with a Business Concentration from the University of Notre Dame, graduating in 2001. He later pursued an MBA at UNC Kenan-Flagler Business School, completing his studies in 2011. He is also a PMP-certified professional, showcasing his commitment to project management and customer success.
Career Background
Ryan Yorkery's career spans over 20 years, beginning with internships at GTECH in the late 1990s. He has held various roles in the financial services and software industries, including positions at Willis Towers Watson, Fidelity Investments, SAS Institute, and Red Hat. His diverse background has equipped him with strong problem-solving and multitasking skills across different software environments.
Leadership and Mentorship
Ryan Yorkery is recognized for his proactive approach to mentorship and coaching. He emphasizes motivational leadership and effective communication, focusing on team collaboration. His ability to build consensus and acknowledge team members' contributions has made him a respected leader in his field.