Anthony Gagne
About Anthony Gagne
Anthony Gagne is a Software Developer at Canadian Bank Note Company, Limited with extensive experience in technical roles and customer service.
Company
Anthony Gagne is currently employed at Canadian Bank Note Company, Limited as a Software Developer. His tenure at this organization began in 2021. Canadian Bank Note Company is located in Ottawa, Ontario, Canada. The company specializes in secure document printing and related technologies.
Previous Experience
Prior to his current role, Anthony Gagne worked at Cornerstone OnDemand as a Technical Solutions Developer from 2014 to 2020. His responsibilities included developing technical solutions for clients. He also held multiple positions at Halogen Software from 2009 to 2014, including roles as Tier 3 Functional Analyst, Technical Solutions Consultant, Tier 2 Help Desk Analyst, and Help Desk Analyst. Before joining Halogen Software, he worked at Nokia as a Mobility Customer Support Engineer from 2007 to 2009, and at Convergys as Lead Problem Resolution Representative from 2006 to 2007.
Education and Expertise
Anthony Gagne studied at Algonquin College of Applied Arts and Technology from 2000 to 2003, where he earned a degree in Computer Science. He possesses a broad range of technical skills, including intermediate proficiency in PL/SQL scripting and beginner-level coding skills in C# and VBA for Applications like Excel. Additionally, he is experienced in using Talend ETL for data integration tasks, which further showcases his competence in handling various data-related projects.
Industry Achievements
In 2014, Anthony Gagne won the Halogen Pro Award for his outstanding customer service, dedication, and willingness to go above and beyond to achieve success. This accolade is a testament to his commitment to excellence and his impactful contributions in a customer-facing role.
Troubleshooting Experience
Anthony Gagne has accumulated over 10 years of troubleshooting experience. His expertise spans both customer-facing and non-customer-facing perspectives, making him well-versed in addressing a wide range of technical issues. This extensive experience enhances his problem-solving capabilities and demonstrates his adaptability in various technical roles.