Jan Facto
About Jan Facto
Jan Facto is a Service Desk Analyst at Canadian Bank Note Company, Limited in Ottawa, Canada, since 2018. Previously, he worked as a Systems Engineer at Nova Networks for 5 years.
Title
Jan Facto holds the title of Service Desk Analyst, where their primary responsibilities include providing technical support, troubleshooting, and resolving IT-related issues for end-users.
Current Role at Canadian Bank Note Company
Jan Facto has been serving as a Service Desk Analyst at Canadian Bank Note Company, Limited since 2018. Based in the Ottawa, Canada area, they are responsible for addressing and solving service desk-related queries and issues in a timely and efficient manner. Their role involves direct interaction with users to ensure smooth operation of IT services within the organization.
Previous Experience at Nova Networks
Before joining Canadian Bank Note Company, Limited, Jan Facto worked at Nova Networks as a Systems Engineer from 2013 to 2018. With a tenure of 5 years, they gained extensive experience in system engineering, where they managed and optimized IT infrastructure, ensuring robust and efficient performance across various systems.
Professional Experience in Ottawa, Canada Area
Jan Facto has accumulated substantial professional experience within the Ottawa, Canada area. Their career in the IT sector spans roles such as Service Desk Analyst at Canadian Bank Note Company, Limited, and Systems Engineer at Nova Networks. Their work in these positions has imparted them with a solid understanding of both service desks and system engineering.