Jason Curt Veenstra
About Jason Curt Veenstra
Jason Curt Veenstra is a Helpdesk Support Analyst at Canadian Bank Note Company, Limited with over 7 years of experience in the information technology and services industry.
Title
Jason Curt Veenstra holds the title of Helpdesk Support Analyst.
Current Role at Canadian Bank Note Company, Limited
Jason currently works at Canadian Bank Note Company, Limited as a Helpdesk Support Analyst. He has been in this position since 2016, operating from Sault Ste Marie, Ontario. His role involves providing technical support, addressing customer inquiries, and ensuring the efficient resolution of technical issues.
Previous Employment at OLG
Before his current role, Jason worked at OLG as a CSR/RSR from 2008 to 2016, amassing eight years of experience. In this position, he was responsible for customer support and maintaining high levels of customer satisfaction.
Education at Sault College of Applied Arts and Technology
Jason Curt Veenstra studied at Sault College of Applied Arts and Technology, where he earned a Network Technician diploma. He attended from 2001 to 2003, gaining foundational knowledge and skills essential for his career in IT.
Education at Algoma University
Jason also attended Algoma University and obtained a Bachelor of Arts degree. His tenure at the university lasted from 1998 to 1999.
Expertise in ITIL
Jason possesses expertise in ITIL, a widely-recognized set of practices for IT service management. ITIL focuses on aligning IT services with the needs of businesses, optimizing processes and service delivery.
Skills in Asset Management and Customer Support
In his professional career, Jason has developed skills in asset management, which involves the effective management of a company's assets throughout their lifecycle. Additionally, he is skilled in providing customer support, ensuring high satisfaction and resolving issues efficiently.
Proficiency in Microsoft Office
Jason is proficient in using Microsoft Office applications. These tools are crucial for workplace productivity and communication, further supporting his role in IT and customer service.