Arianna Lozano
About Arianna Lozano
Arianna Lozano is a Customer Success Manager at Canonical, proficient in various software tools and holding degrees in Criminal Justice, Cyber Security, and International Business. She has a diverse work history, including roles in technical support, education, and customer service, and is actively involved in community service as a certified volunteer firefighter.
Work at Canonical
Arianna Lozano has been employed at Canonical as a Customer Success Manager since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her position is based in Austin, Texas, where she has contributed to the company's mission of delivering open-source software solutions.
Education and Expertise
Arianna Lozano studied at Valley Forge Military Academy & College, earning an Associate of Arts in Criminal Justice and Cyber Security, graduating Cum Laude. She furthered her education at Cabrini University, where she obtained a Bachelor of Science in International Business, also graduating Cum Laude. Additionally, she attended Ulster University for 11 months, focusing on Global Economics and Irish Cultural Studies.
Professional Background
Before her current role at Canonical, Arianna Lozano held several positions that contributed to her professional development. She worked as a Senior Technical Support Technician at Dell EMC for one year and served as a Data Management Intern at Valley Forge Military Academy & College. Additionally, she gained experience as a Climbing Instructor at Sportrock Climbing Centers and as a Barista at Starbucks.
Certifications and Skills
Arianna Lozano is proficient in various software tools, including Blackbaud, eTapestry, Salesforce (Classic/Lightning), Microsoft Outlook and 365, Word, PowerPoint, Google Docs, and Google Spreadsheets. She is also a certified Volunteer Firefighter and holds First-Aid and CPR certifications, demonstrating her commitment to safety and community service.
Leadership and Community Involvement
Arianna Lozano served as a Senior ROTC Cadet, showcasing her leadership abilities and military involvement. She is also a member of the Alumni Board of Directors, reflecting her dedication to community and institutional development. Her international exposure includes participation in a study abroad program in Ireland, enhancing her cultural understanding.