Arianna Tillett (Lozano)
About Arianna Tillett (Lozano)
Arianna Tillett (Lozano) is a Customer Success Manager at Canonical with a diverse background in technical support, military service, and education. She holds a Bachelor of Science in International Business and has experience in various roles, including as a climbing instructor and a certified volunteer firefighter.
Current Role at Canonical
Arianna Tillett serves as a Customer Success Manager at Canonical, a position she has held since 2021. In this role, she is responsible for ensuring customer satisfaction and success with Canonical's products and services. Her experience in customer relations and technical support contributes to her effectiveness in this position. She previously worked at Canonical as an Enterprise Development Specialist from 2019 to 2021, where she focused on developing enterprise solutions and fostering client relationships.
Previous Experience
Prior to her current role, Arianna held various positions that contributed to her professional development. She worked as a Senior Technical Support Technician at Dell EMC from 2018 to 2019, where she provided technical assistance and support to clients. Additionally, she gained experience in data management as an intern at Valley Forge Military Academy & College from 2017 to 2018. Her background also includes customer service as a Barista at Starbucks during the same period.
Education and Qualifications
Arianna Tillett has a strong educational background. She earned a Bachelor of Science in International Business, graduating Cum Laude from Cabrini University from 2016 to 2018. Prior to that, she studied Criminal Justice and Cyber Security at Valley Forge Military Academy & College, achieving an Associate of Arts degree, also Cum Laude, from 2014 to 2016. Additionally, she studied Global Economics and Irish Cultural Studies at Ulster University in 2017.
Leadership and Military Involvement
Arianna demonstrated leadership skills as a Senior ROTC Cadet, showcasing her commitment to military involvement and leadership development. Her experience in the ROTC program reflects her ability to lead and work collaboratively in team settings. Furthermore, she is a certified Volunteer Firefighter, holding First-Aid and CPR certifications, which highlights her dedication to community service and emergency response.
Skills and Proficiencies
Arianna Tillett possesses a diverse skill set that includes proficiency in various software and tools. She is experienced in using Blackbaud, eTapestry, Salesforce (Classic/Lightning), Microsoft Outlook and 365, as well as Google Docs and Google Spreadsheets. Her technical skills, combined with her customer service experience, enable her to effectively manage customer relationships and support their needs.